Cost Savings A brief description goes here and can be about ten to twelve words
Increased Compliance A brief description goes here and can be about ten to twelve words
Customer Satisfaction Boost A brief description goes here and can be about ten to twelve words
Quality improvements A brief description goes here and can be about ten to twelve words
Productivity & Efficiency Gains A brief description goes here and can be about ten to twelve words
Procurement Spend Reduction A brief description goes here and can be about ten to twelve words
Reduced Inventory A brief description goes here and can be about ten to twelve words
Stakeholder Experience Enhanced A brief description goes here and can be about ten to twelve words
Highest Employee Satisfaction A brief description goes here and can be about ten to twelve words
1st Quartile Customer Experience A brief description goes here and can be about ten to twelve words
Enhanced Stakeholder Outcomes A brief description goes here and can be about ten to twelve words
Human + Machine Talent
Diverse Data
Work Orchestration
Insights + Intelligence
Accenture SynOps accelerates the journey to digital, data-driven, intelligent operations. Learn More

Stable Operations

Assess disconnected legacy systems, map and connect processes and sources of data—for incremental performance improvements.

OUTCOMES: Increased Compliance, Cost Savings

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Talent
  • Manual, human-only workforce—performing transactional work.

  • Workforce: specialized technology and process experts.
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Tech
  • Automation Identification Diagnostic Tool (AIDT) desktop app analyses tasks, helps identify transactional work, and creates an optimized process blueprint.

  • Siloed or incomplete data sources unable to gain strategic insights or extract meaningful value.
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Data
  • Aggregated data at organization level, unable to blend data to generates forward-thinking insights.

Efficient Operations

Automate at scale to shift manual and transactional work to technology for improved productivity and efficiency and move talent to more meaningful work..

OUTCOMES: Productivity & Efficiency Gains, Quality Improvements, Customer Satisfaction Boost

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Talent
  • Machines augment humans for select processes.

  • Workforce: specialized technology and process experts.
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Tech
  • Automation Identification Diagnostic Tool (AIDT) desktop app analyses tasks, helps identify transactional work, and creates an optimized process blueprint.

  • Robotic automation with workflow capabilities.
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Data
  • Aggregated data at organization level, unable to blend data to generates forward-thinking insights.

Predictive Operations

Apply industry and functional leading practices, and leverage analytics to drive insights from blended data within the organization—to improve decision making, enhance experiences and improve business outcomes.

OUTCOMES: Procurement Spend Reduction, Reduced Inventory, Stakeholder Experience Enhanced

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Talent
  • Machines augment humans for select processes.

  • Workforce: specialized technology and process experts.
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Tech
  • Automation Identification Diagnostic Tool (AIDT) desktop app analyses tasks, helps identify transactional work, and creates an optimized process blueprint.

  • Robotic automation with workflow capabilities.
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Data
  • Aggregated data at organization level, unable to blend data to generates forward-thinking insights.

Future-ready Operations

Intelligent operations run end-to-end digitized processes; continually mobilize specialized talent, innovative technology, and diverse data on demand, realizing stronger performance gains and overall value.

OUTCOMES: Highest Employee Satisfaction, 1st Quartile Customer Experience, Enhanced Stakeholder Outcomes

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Talent
  • Real-time Agile Workforce On-demand: Collaborative workforce, ability to mobilize specialized talent (tapping ecosystem partners) when needed.

  • Specialized talent: Knowledge workers focused on judgement-based work, data scientists and innovation leads.
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Tech
  • AI, cloud and blockchain enabled.

  • Specialized talent: Knowledge workers focused on judgement-based work, data scientists and innovation leads.
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Data
  • Harness insights from a diverse portfolio of sources—using advanced analytics and AI capabilities—to power predictive decisions and improve decision making.
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